Shipping Policy

Thank you for choosing Toliru! To help you with your purchase, we'd like to provide some important shipping information. Please read our Shipping Policy page carefully to ensure a smooth shopping experience.

1. Shipping Area

We currently ship within the United States only, covering all states.

2. Order Processing Time

Orders are typically processed within 1–3 business days.

Business days are Monday to Friday, excluding weekends and holidays. Processing time may vary depending on order volume.

3. Delivery Time

Delivery time: 7–12 business days from the shipping date.

Shipping time = Processing time (1–3 business days) + Delivery time (7–12 business days) = approximately 8-15 business days.

Delays may occur due to holidays, weather, or unforeseen circumstances.

4. Shipping Carriers

We use USPS, UPS, and FedEx to deliver your orders.

5. Shipping Fee

Flat shipping rate of $6.99 for all U.S. domestic orders, regardless of weight or distance.

6. Order Tracking

Once shipped, you will receive an email with your tracking number.

Tracking may take 1–3 business days to appear on the carrier’s site.

Track your order on our Order Tracking page or via the carrier’s website.

If you don’t see the email, check your spam/junk folder. Still missing? Contact us at [email protected].

Order delayed? Reach out to us via email — we’re here to help!

Need Help?

If you have any further questions about shipping, please contact us via our Contact Us page or use the information below:

  • Address: 1201 6th Ave W, Bradenton, FL 34205
  • Email: [email protected]
  • Phone: (941) 344-8027
  • Business Hours: Monday - Friday (9:00 AM - 6:00 PM EDT)