Order Tracking

Thanks for trusting and choosing Toliru!

You'll get a confirmation email from us with your tracking number and a link to track your order once it's processed and shipped. To get the latest updates on your order, you can enter the tracking number from that email in the box below.

If you just received a shipment notification, please allow 1 to 3 working days for the tracking information to update.

Please provide your tracking number (not the order number):

FAQs

Your order number is usually at the top of your confirmation email; you can find it there. Please check your inbox, including your spam folder, for the confirmation email to track your order.

If you can't find our confirmation email, please contact Toliru's Customer Service at [email protected] for assistance.

You will receive your order within approximately 8-15 business days (including order processing time).

Specifically:

  • Typical order processing time is 1-3 business days.
  • Shipping time within the USA: 7-12 business days.

Please note: The above is just our estimated shipping time. Factors beyond our control, such as holidays, weather, etc., may sometimes affect the shipping process.