FAQs

Yes, you can change or cancel your order within 6 hours of placing it. You may modify the design, quantity, shipping address, or size (for tablecloth products).

We only accept returns/refunds for orders that are faulty due to our error. In such cases, you won't need to return the product, so there will be no return shipping costs. 

In cases where the customer selects the wrong size (for tablecloth products) and is unable to submit a change request within 6 hours of placing the order, we may consider offering an exchange, depending on product availability and condition. Any shipping costs incurred will be the responsibility of the customer.

We accept returns or refunds under the following four circumstances:

• The product received differs significantly from the description on the website (e.g., wrong color such as white vs. yellow, incorrect size, etc.).
• The product has a manufacturing defect (e.g., misaligned seams, tears, stains, blurred print, etc.).
• The product received does not match the order (e.g., wrong model, wrong tablecloth size, missing items).
• The product was lost or damaged during shipping.

No, you can cancel your order within 6 hours of placing it without incurring any cancellation fees.

We support payments through the secure and trusted PayPal gateway. You can:

• Log in to PayPal to pay if you already have an account.
• Pay directly with credit/debit cards (Visa, Discover, Mastercard, American Express) without needing to create a PayPal account.

Click the link below for information about payment methods: Payment Methods

No, we currently ship within the United States only, covering all states.

Flat shipping rate of $6.99 for all U.S. domestic orders, regardless of weight or distance.

We only ship orders to one address at a time. If you want to ship items to different places, you'll need to make separate orders for each address.

If the shipping tracking status shows "delivered" but you haven't received your order, please check around your house first, as the package might have been placed somewhere out of sight. If you still can't find it, please contact the shipping company we provided in your shipping notification email. If this doesn't resolve the issue, please reach out to our support team at [email protected].

Once your order has shipped, you'll receive an email with your tracking number. Tracking information may take 1-3 business days to appear on the carrier’s website. You can track your order by entering your tracking number in the search box on our Order Tracking page or directly via the carrier’s website.